I had a manual Redman chair that was just OK but nothing special.
Within the first 2 years, the frame broke twice at a weld and I took it to them
for fixing the 1st time but the 2nd time mailing it back for $50 or delivering
it back from my place in Phoenix, (Redman is in Tucson) was more than I wanted
to do. I replaced it with another and then about 10 years later I decided
to take it to them to get the 'life time' guaranteed frame re-welded. They
refused saying "Just how long do you think a lifetime warranty is good for
anyway?" I was thinking MY lifetime, not the chair's which was obviously
at the end. What a crappy company to deal with. Buyer be warned,
stay away from Redman. They have since stopped making manual
wheelchairs.
And yes, your insurance company is dropping the ball too. Bend over
dude, and grab your ankles.
Dave O'Connell
In a message dated 4/27/2005 10:05:59 A.M. US Mountain Standard Time,
[EMAIL PROTECTED] writes:
I
thought I'd forward a copy of an email I received recently from a nice guy
in NW Wisconsin who is a quad and has been taken advantaged by his
insurance
company who
has tried to do everything a cheap as
possible. Copy him in your response to
me regarding your thoughts on
his complaint.
W
In a message dated 4/27/05 11:27:43 AM,
[EMAIL PROTECTED] writes:
<< Hello......
I must of
been completely blind or just naive. Haven't been in "redman" chair
since
we got it in September, been making adjustments, changing parts etc.
Every
time I get someone to work on it something else is wrong. I've had people
change the Omni display box, joystick, brain box, backrest, install
laterals,
hours of programing you name it we have done it. Only company
support was
telephone and emails no traveling technician like guaranteed.
Got in chair Sunday
(tried) and Omni display showing same error code as
months ago before new one
was installed. I'm tired of fixing something I
haven't used!
I guess I'm curious what options do you think I have? I
had to argue with
insurance company to get redman chair against there
better jjudgment they had
trouble once before with them. Do you think I'm
screwed or what? I figured you'd
be non-bis opinion, where do I
start?
Thank You
Tom Garbisch >>
Return-Path:
<[EMAIL PROTECTED]>
Received: from rly-xm04.mx.aol.com
(rly-xm04.mail.aol.com [172.20.83.105]) by air-xm02.mail.aol.com (v105.26)
with ESMTP id MAILINXM24-60c426fbd669a; Wed, 27 Apr 2005 12:27:42
-0400
Received: from web50801.mail.yahoo.com (web50801.mail.yahoo.com
[206.190.38.110]) by rly-xm04.mx.aol.com (v105.26) with ESMTP id
MAILRELAYINXM48-60c426fbd669a; Wed, 27 Apr 2005 12:27:18 -0400
Received:
(qmail 91681 invoked by uid 60001); 27 Apr 2005 16:27:17 -0000
Comment:
DomainKeys? See http://antispam.yahoo.com/domainkeys
DomainKey-Signature:
a=rsa-sha1; q=dns; c=nofws;
s=s1024; d=yahoo.com;
b=We5i3IFfFoK94BGEmO+DC2k6sVI32hR32pFpwK9yTHYypx85/WRqxz8wXUxxOMZcMo8gIQQbnzx6NBdt0OadcP+asHbx5AGW4w5R3Utppg5D7J81gyKdcrkbGwsoUMSiwEopKUUgC18b1/r5TLDk90EJeaWQzpORWdENZvYLmTU=
;
Message-ID:
<[EMAIL PROTECTED]>
Received: from
[68.72.2.2] by web50801.mail.yahoo.com via HTTP; Wed, 27 Apr 2005 09:27:17
PDT
Date: Wed, 27 Apr 2005 09:27:17 -0700 (PDT)
From: tom garbisch
<[EMAIL PROTECTED]>
Subject: blind
To: Wally Karson
<[EMAIL PROTECTED]>, tom garbisch
<[EMAIL PROTECTED]>
MIME-Version: 1.0
Content-Type:
multipart/alternative; boundary="0-1115719015-1114619237=:90003"
X-AOL-IP:
206.190.38.110
X-Mailer: Unknown (No Version)
Hello......
I must of been completely blind or just naive. Haven't been in "redman"
chair since we got it in September, been making adjustments, changing parts
etc. Every time I get someone to work on it something else is wrong. I've had
people change the Omni display box, joystick, brain box, backrest, install
laterals, hours of programing you name it we have done it. Only company
support was telephone and emails no traveling technician like guaranteed. Got
in chair Sunday (tried) and Omni display showing same error code as months ago
before new one was installed. I'm tired of fixing something I haven't
used!
I guess I'm curious what options do you think I have? I had to argue
with insurance company to get redman chair against there better jjudgment
they had trouble once before with them. Do you think I'm screwed or
what? I figured you'd be non-bis opinion, where do I
start?
Thank You
Tom Garbisch
__________________________________________________
Do You
Yahoo!?
Tired of spam? Yahoo! Mail has the best spam protection around
http://mail.yahoo.com
The
moral flabbiness born of the bitch goddess Success. That- with the squalid cash
interpretation put on the word success- is our national disease. -William
James 1906
|
