Re: [QUAD-L] Who Do I Complain To?

[StubanRN]

Actually I disagree. Start with the hotel management. If the response is  
inadequate, then go to the chain CEO. If this is inadequate, then go to the  
press. If you initially antagonize and threaten the hotel, you are less likely  
to 
be able to amiably work with them to fix their problems. To them you are the  
face of the disabled, you can present yourself as a team player or as an  
a**hole. 
Sandy