I didn't think to ask before but how old is this bed?  I've check both  
Medline's website and info on Serenity Model S-11266 semi electric bed.and saw  
no 
mention of your bed.  Age of material can affect getting parts and  
components.  Medline is the marketeer. Your DME is the  retail/provider.  I 
don't know 
who actually made your bed or what country  is was made in.  Keep this in 
mind...
 
Best Wishes
 
 
In a message dated 11/6/2008 7:48:20 A.M. Central Standard Time,  
[EMAIL PROTECTED] writes:

 
My  cord that makes the bed move up & down got torn apart.  It sort of  got 
fixed.  The head will go down & that is all it will now do on its  own.


I have called the store that  sold me the bed & they want a $45 service to 
come out & see what they  need to order.  I know what needs replacing but they 
still want that  money.  So guy was supposed to come Monday.  It is now 
Thursday  & haven't heard a word from them.


Is there a place I can order  the cord?  Or do I have to go thru the store?


KK



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