When it comes to wheelchair repairs your trip to Hell is just starting. They will never let me just tell them what the problem is, even if it's just a flat tire (now I only use flat-free tires).
I either have to go in or have them pick up my chair. If my chair is at all usable I go in, otherwise they keep it for 4-8 weeks as they get insurance ok, order parts, etc. We need some kind of patient rights bill for wheelchair repair shops. Have common parts in stock. Get insurance ok's via phone right away. Have loner chairs available. WORK WEEKENDS. Greg _____ After many months of the recline not working on the chair, I finally found someone who could at least come look at it. He spoke Spanish & a few words of English. Had to have an interpreter. When i called the shop I told them what the flashing lights were saying controller error. He & his wife came. Stayed about an hour & all he could say was the circuit breaker wasn't worrying. When you request someone who can work on the computer, seems to me they should have sent one. How do you specify the problems & make sure that the correct repairman comes to take of all the problem?
