Hi All,
I Had been (am still for now) using a provider CMC 2 miles from my home
for the past 15 pr so years. When I call about a repair they take FOEVER to get
back to me even when I call once a week. Sometime in March I called because I
needed to order a new power chair, the were here the NEXT DAY. Chris and I went
over all the different options new since 2001 I asked about a power head rest
and a few other things which he didn't know the answer. He left saying he would
call me regarding my questions. Never heard from him even though I left many
message's.
Then last week I got a call from my case manager from my HMO, CMC had
contacted them about ORDERING my NEW chair. I never told CMC that I was ready
to order my chair yet. My case manager said "… CMC called your Doctor to get
the RX they needed, were calling to confirm the order." I deliberately DIDN'T
give CMC an RX because I decided I did not want to use that company ever again.
So I told my case manager DO NOT approve this power w/c to CMC. They called CMC
and told them "Not approved"
Has this happened to anybody else?
Bobbie
Sent from my iPad
