Wheelchair is correct and dont sign until everything has been checked and double checked on your chair. Thats the only real power you have over the vendor. Once you sign, getting something changed will be difficult or impossible. I think every chair user gets screwed a couple times before they learn this fact,......i know I did.
Ron c7 ________________________________ From: "[email protected]" <[email protected]> To: [email protected]; [email protected] Sent: Mon, June 25, 2012 4:28:25 PM Subject: Re: [QUAD-L] Nightmare w/c supplier I hear or read about similar stories about twice a week. People either don't know the system or try to skirt around the established guidelines to further their gain. An evaluation, by a certified Occupational Therapist. ATS's are NOT Occupational Therapist, but sometimes they think and act like they are. An Occupational Therapist is responsible to YOU and YOUR DOCTOR. An ATS is only responsible to their employer, usually the provider and supplier of the equipment. Once the written eval has been completed it goes back to your doctor for the Order. At that point you can go anywhere to purchase your chair, with your copy or copies of the specification developed by YOU and the OT. After the chair is built and delivered, before you sign for it, the OT will inspect and verify that all the accessories are there and adjusted by the ATS. Then and only then do you sign. Best Wishes In a message dated 6/25/2012 3:39:41 P.M. Central Daylight Time, [email protected] writes: Hi All, > I Had been (am still for now) using a provider CMC 2 miles from my home >for the past 15 pr so years. When I call about a repair they take FOEVER to >get >back to me even when I call once a week. Sometime in March I called because I >needed to order a new power chair, the were here the NEXT DAY. Chris and I >went >over all the different options new since 2001 I asked about a power head rest >and a few other things which he didn't know the answer. He left saying he >would >call me regarding my questions. Never heard from him even though I left many >message's. > > Then last week I got a call from my case manager from my HMO, CMC had >contacted them about ORDERING my NEW chair. I never told CMC that I was ready >to >order my chair yet. My case manager said "… CMC called your Doctor to get the >RX >they needed, were calling to confirm the order." I deliberately DIDN'T give >CMC >an RX because I decided I did not want to use that company ever again. So I >told >my case manager DO NOT approve this power w/c to CMC. They called CMC and told >them "Not approved" > Has this happened to anybody else? >Bobbie > >Sent from my iPad
