____________________________________ From: [email protected] To: [email protected], [email protected] Sent: 8/8/2013 11:00:57 P.M. Central Daylight Time Subj: Re: [QUAD-L] chair part no longer made
I sent you a reply before but maybe you didn't receive it because I'm on AOL. A neighbor gave us a chair for parts. If you send a picture I will ask someone to look & see if it's there. Dianna I was going up a small ramp in my house and I heard this pop of metal breaking. This four-inch long spring falls to the ground. One of the ends is broken. I have an Invacare TDX – 5 and I called the repair shop and explain the spring to them. I was hoping they could just mail it to me and I could have someone put it on for me. I explained where the spring goes and sent them photos. She calls back and tells me Invacare no longer sells that part. To try my luck at Ace Hardware. That just doesn't seem fair to me that they could stop making parts when the chairs not that old. Although I know they no longer make this chair, they should still make parts for years. The spring looks about 4 inches long and about 1 inch wide. It hooks on the frame just by the mid-wheel and goes back to the arm that the rear wheel is on. At least that's how it was described to me. I can't see it from where I'm at. Anyone have an old TDX 5 they use for parts? Thanks much, Greg -----Original Message----- From: wheelchair <[email protected]> To: greg <[email protected]>; quad-list <[email protected]> Sent: Tue, Jul 23, 2013 4:21 pm Subject: Re: [QUAD-L] chair part no longer made Have you consider sending a request directly to InvaCare? While they can't sell you anything, they can give the part to you. Much depends on how you present yourself. Best Wishes In a message dated 7/23/2013 3:13:42 P.M. Central Daylight Time, [email protected]_ (mailto:[email protected]) writes: I was going up a small ramp in my house and I heard this pop of metal breaking. This four-inch long spring falls to the ground. One of the ends is broken. I have an Invacare TDX – 5 and I called the repair shop and explain the spring to them. I was hoping they could just mail it to me and I could have someone put it on for me. I explained where the spring goes and sent them photos. She calls back and tells me Invacare no longer sells that part. To try my luck at Ace Hardware. That just doesn't seem fair to me that they could stop making parts when the chairs not that old. Although I know they no longer make this chair, they should still make parts for years. The spring looks about 4 inches long and about 1 inch wide. It hooks on the frame just by the mid-wheel and goes back to the arm that the rear wheel is on. At least that's how it was described to me. I can't see it from where I'm at. Anyone have an old TDX 5 they use for parts? Thanks much, Greg
