Consider, you medical mobility electric chair, a very high liability item. For that reason Pride Suggested that you return to the medical provider and have them call Pride or Quantum Tech Service. Yes, I know its frustrating. or........ you can email [email protected] with the serial number and your provider and advise him of your issues and what you think could/might be wrong. A dealer programmer can verify your theories. Mark, is a Manager in the Quantum Div of Pride. Best Wishes In a message dated 8/2/2017 5:34:46 P.M. Central Daylight Time, [email protected] writes:
I won't call these companies the names I would like to call these companies. That's why I was looking for that paragraph describing other issues that can drain batteries outside of what you'd normally expect. I wrote the Pride Corporation – maker of my chair – and was going to ask them about these other issues. Their response, without asking me anything, was that I needed to speak with the company that works on my chair… Jeff ____________________________________ From: Nichole Rohling <[email protected]> To: 'greg' <[email protected]>; 'Jeffrey Gaede' <[email protected]>; [email protected] Sent: Wednesday, August 2, 2017 2:24 PM Subject: RE: [QUAD-L] Wheelchair Draining Battery Found two posts I made regarding batteries showing full but couldn’t hardly go out of my house…….would say charge batteries when going over a threshold or incline I had the same problem last year beginning in March. The batteries were replaced 4 times. After asking in May to replace anything relating to charging the batteries the company finally replaced the charger (in October, didn’ t fix it) then battery boxes, the joystick and the 2-prong thing that the battery box slides into on the chair in December. Haven’t had a problem since (knock on wood). Best of luck, it is so dang frustrating Nicki Greg, I think we are in the same boat! I just had my 4th set of batteries put in Monday since March. All of a sudden my chair was stopping saying “low battery”. I would turn it off then on and go a few feet and repeat. Joystick shows full battery charge. Woke up in March and my house smelled like rotten eggs. I paid out of pocket for what they said were gel batteries from a battery supplier because I had to have them that day. $352 worth. In June, same thing with my chair stopping saying low battery but joystick shows full charge (I use my chair very little). They swapped out batteries at no charge but said it had to be my chair. DME company came out right after 4th of July and ordered new batteries and new charger. Got them Sept 9, they said what I had was not true gel cell . Last week, same thing, low battery and chair stopping even though joystick shows full charge. We ordered new battery boxes, receptacles, joystick and they warrantied my batteries but by the time parts get here these batteries will be shot and I’ll have to pay out of pocket again. My chair is 8 yrs old and new chair process is on hold until medicare covers parts. Soooooooooo frustrated the DME company drug their feet on parts and really trying to troubleshoot the problem. I asked in July to order anything it could possibly be. I did call Invacare and they said DME company should have brought programmer to see fault codes so I called them and asked that he please bring it. Really didn’t tell much other than I’ m having low batteries. I feel your pain and good luck! Nicki From: greg [mailto:[email protected]] Sent: Wednesday, August 2, 2017 11:06 AM To: [email protected] Subject: Re: [QUAD-L] Wheelchair Draining Battery I'd like it too. My chair often feels like the auto breaks are on, or grabbing. Fully charged, I'll be driving and the chair stops dead, I jurk forward. The joystick flashes Recharge Battaries. No idea whats going on. Greg > Would anyone still have that post regarding all the alternate > causes why a wheelchair battery gets drained, yet these issues > aren't typically looked at by wheelchair companies? > > > Jeff
