I've been using some form of "Dragon" since I believe it was called ViaVoice by
IBM. Somewhere along the line they became DragonDictate, which was extremely
stable, easy to use, and worked really well. I don't know how many times the
product has been sold but eventually it became Dragon NaturallySpeaking
(differently named under v15) and was tailored more for commercial than private
use. That was the "downfall." But I work 40 hours a week without the use of my
hands and need the product. If I eventually have to go to something completely
different, I will, but until then I'll take my chances with "Dragon." Seems to
me that a lot of the problems it has has to do with continuously upgraded
computer software. For example, "Dragon" seems to work best with Internet
Explorer, browser-wise, but I've found out, if accurate, that without Adobe
Acrobat, I've had issues. I moved to Firefox but simply ran into other
problems. Lately I've been using Chrome and it's been tolerable. With regards
to Nuance's customer support, I won't use the kind of language I should. They
suck and have for as long as I can remember. My hope is that the product gets
sold to some company that cares as much about the product being used by
individuals with disabilities as it does the commercial use of its product. Jeff
From: Billy Lang <blan...@icloud.com>
To: DEBRA DEW <n14...@hotmail.com>
Cc: quad-list <quad-list@eskimo.com>
Sent: Saturday, November 4, 2017 10:45 AM
Subject: [QUAD-L] Re: [QUAD-L] Problems with Dragon NaturallySpeaking 13… I
just had to reinstall 12.5
Guys,
I’m a little late answering this post because I was hospitalized for a while.
I’m better now so here goes:Nuance as the company has turned the corner from
being the premier voice software to becoming a mega marketing platform. None of
the speech products are up to production code. Personally I am using voice for
Mac professional and over the last 6 months I’ve had at least 700 crashes. He
version 5 of the program was so bad • that they had pull it back from
production. That did not mean giving everyone their money back and just put out
a version 6 and charge everyone $249 for an upgrade. That upgrade was
unintelligible until version 6.02, which only crashed every 30 minutes.
It wasn’t merely time-consuming going from release to release but it meant
training and retraining every version that came out. I am currently running
6.07 and it does not crash as much as long as I do not have too many things on
the screen at the same time. It seems that Dragon must keep its eye on every
button, link or words in its memory in order to navigate properly.
You are not the only one who has mistakingly upgraded their equipment due to
Nuance malfeasance. Their user forum, once a place to solve problems or share
experiences just mysteriously closed down when user population use the forum
for nothing but suing Nuance for false advertising and loss hours of production.
This was not the only people who are buying $300-$400 one time boxes. The
lawyers and doctors who pay thousands of dollars to build the practices upon
which recognition of also lost out.
The competition is starting to squeeze Nuance out on the voice recognition
arena. Programs like Siri and Alexa are already composing messages small
emails. Ready for prime time voice recognition for the desktop is almost here.
Patients and don’t buy any more hardware if you suspect it will make Nuance any
better.
Billy
On Nov 2, 2017, at 11:42 AM, DEBRA DEW <n14...@hotmail.com> wrote:
I bought the fastest Dell computer I could about six months ago to be able to
run Dragon naturally speaking 13 optimally, and at least once a month it was
crashing so badly I had to have a computer guy come fix it will. Aside from
the fact that I could've bought another computer for the money I spent on
repairs, I finally got the brilliant idea after reinstalling Windows and
everything else repeatedly that that was not the problem and I suspected
something was wrong with the Dragon 13 program. So although they had my
computer for over a week, I finally got it back last week with 12.5 reinstalled
and so far no crashes. The only difference I can tell in the two programs is
that with Dragon 13 trading the profile was not required, but that only took me
a few minutes anyway so that's really not an issue to me. I never had
recognition issues with either program unless the profile was becoming
corrupted and then all I did was make a new profile. Not a big deal.
I just wanted to share this with you guys in case you were not aware of it.
Obviously Dragon has a monopoly and they do not care about their customers
satisfaction any longer. It would've been very graciously polite they would
share the news about their newest release not being so hot, and saved us a lot
of difficulties figuring out what was going on.
http://www.knowbrainer.com/forums/forum/messageview.cfm?FTVAR_FORUMVIEWTMP=Linear&catid=4&threadid=23784&discTab=true
Debra Scruggs-Scruggs phalanx-dragon slayers -PRISONER OF HOPE ZECH. 9
Formerly: Homeschooling mom of 9 and pvt. pilot
Currently: Quadrapeligic due to advanced MS and living in a nursing home
Phone: 561-588-4333
SC student 20yrs
ROMANS 8:28B.I.B.L.E.-BASIC INSTRUCTIONS BEFORE LEAVING EARTH
