It sounds like you are getting the short end of the deal!! •🐘• LittleQuad •🐘•
Tap to get Yahoo Mail On Wed, Nov 15, 2017 at 7:26 PM, Greg<[email protected]> wrote: I finely got my rental yesterday. A few issues, no seatbelt, no chest strap, no lateral supports, no recline/tilt button i can reach. Worst was the speed was set at 2.3 mph top speed. Greg On 11/15/2017 5:35 PM, Rose Chase wrote: I have been trying since May to get a power chair from Nat'l Mobility. I call them and they don't return my call. Today i called the main customer service office in Tennessee and was told after I left a detailed message that some one would get back to me today. Sure enough someone got back to me at 5:05 PM (The office closes at 5PM) so. She told me my order went to Medicare Pre-Screening (again) and I should call again next Wednesday morning. At least the person I talked to was very nice. I will give it another week or maybe I will call them Tuesday afternoon in case the office closes early for the holiday. Rose On Fri, Nov 10, 2017 at 8:26 PM, <[email protected]> wrote: Renting a loaner, is not that easy for many tangible reasons. Keep in mind that in most cases, your rehab chair was custom built for you. In many cases Quad are using CRT equipment and trying to use a regular mobility chair could injure one's body. And then, who would be responsible? IF you are using CRT equipment always keep your old chair as backup and charged for that reason. CMS, pays DME/Providers up to $55 per day for a rental chair. Best Wishes In a message dated 11/10/2017 6:33:32 P.M. Central Standard Time, [email protected] writes: My dealer stopped all together loaning out power chairs. They said because to many people were abusing them. So if I'm in a bind, with my one and only chair, I have to stay in bed. 🤦♀️ Bobbie "Be the change you want to see in the world". Gandhi On Nov 10, 2017, at 6:26 PM, Greg <[email protected]> wrote: I can’t believe how uncaring some wheelchair dealers / repair shops are. I’ve been trying for a month to get a chair to rent while waiting for a new chair. They finely got one, but the night before I was to get it, a motor broke. A week later I asked them if that chair was fixed yet… Their reply was… No, they put broken chairs on the back burner and fix when there is nothing else on the schedule. Now they know I’m stuck at home in a chair that doesn’t work. I call every other day. That chair could have been fixed and delivered by now. They finely call and got another chair in yesterday (Thur). Knowing how bad I need it, they wait until Friday afternoon to give it a once-over. They called, and it won’t be finished until next week. They can’t find a back for it. Think ahead people. Act like you’re the customer. It was how casual they seem to be. Maybe they need people in chairs doing scheduling. Greg =
