Greg
I had to get a new power wheelchair. My old one was so old, you could no
longer get parts. About 6 months after getting the new chair, I switched
my health insurance company. A month later the old insurance calls
telling me they want the custom fit, power chair, co-pay paid for, BACK.
Without ever telling me before, they now say it was a 2 year “rent to
own”. That I need to get my new insurance to buy me a new chair. Which
means another 20% co-pay. I was not happy. Lots of fighting over the
phone, appeals, etc., things finely got worked out and I get to keep the
chair. Thats so unfair to even try that. The main reason I won was
because they never told me it was "Rent to own.” They were supposed to
tell me in writing beforehand
- [QUAD-L] They Tried To Take My Chair Back Greg

