-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA512 On 2017-05-07 13:20, Patrick Bouldin wrote: > > > On Sunday, May 7, 2017 at 12:36:05 PM UTC-4, Patrick Bouldin > wrote: >> >> I hope it's ok I post this in the dev forum as I think you all >> are the correct group. >> >> I've said before I love this system. Some of you know I'm not >> nearly as Linux techie as most on here - but I'm moving as fast >> as I can. The fact is I do spend a reasonable amount of time >> fixing my issues - but I do have a suggestion. >> >> Are you familiar with the very well known and respected business >> book "Crossing The Chasm?". I won't bore you with the details - >> if you'd like to learn more and you're deeply involved in Qubes >> I highly recommend the read - and it's updated as of about 2014. >> You'll not find a single major technology company exec who >> doesn't know this book well. >> >> Bottom line - early market technology enthusiasts (like me, and >> most on here) "buy" into the product because we see the value of >> the product, want to be first and ahead of the curve - and, we >> generally are more agreeable to "pay the cost". But for Qubes, >> or any product in that zone to cross into the major market (is >> that a goal?) then it has to appeal to the main stream >> pragmatists - they won't jump until there are some while-product >> basics covered. I realize the "core" product is free - doesn't >> affect my post here - so I continue... >> >> One of the basics is support. First - I am so thankful to all of >> you for pouring your heart and soul on the support you have - >> big kuddos from all of us - thank you so much. >> >> However, you can't scale your free support into the mainstream, >> even if you wanted to. >> >> I for one am ready to spend a reasonable amount of cash to pay >> for support on helping me through some important issues holding >> me back. I feel that your organization could open that support >> tier up - telephone support, online support - to help with >> specific issues. The main stream market will not "hack it out" >> like I'm doing, and have been. >> >> I hope this post is viewed not as critical, but thankful and >> hopefully contributing to positive thought. >> >> Best, Patrick >> > > Thanks, Andrew, I appreciate you're ok with the dialog. I think I > can get the reasons, more or less and it's understandable. > > Something in the interim might fill the gap though. How about > another group called qubes-PaidHelp ? I guess it doesn't even > have to be run by you all but would be nice if you could get behind > it. People could post their problem and others could offer hourly > help, perhaps pay with PayPal for example. It's not ideal but might > help in the interim. Just extra thoughts - thanks again. >
It's unlikely that we would officially endorse something like that due to all the (soft and hard) liability issues it would entail, but there's nothing to stop a community member from starting an unofficial group of that sort. - -- Andrew David Wong (Axon) Community Manager, Qubes OS https://www.qubes-os.org -----BEGIN PGP SIGNATURE----- iQIcBAEBCgAGBQJZD2hCAAoJENtN07w5UDAw6QsQAM5Jq98+ugmdWx7UHweYJM5o VOVaeaCgJOEgHRYF4qUrwKvwt8nKgJ5Yl3iZKKXNBJW2vGUa1Fufv5BKl8WPFDse odX5hLQwlTGf10gopdwj1IWoHSBEo6B21krK7rWz04uSWep+ELpZPjapmN5NNgTn tP2B/D7jXltH/2AbR7jld6NjFScbX5xAP8BR0rEug3WbLyEx+0vWeFgYByoybRzj gC07dx1AxcwfflhSHwGNj7C/9P/ZXUS6/gGQL9/yJeA0vbwtmfdQKMwJXLSmcvAM y0OOI33NZc7xf9TlRkEucYAJoKrooJT882nYDdViKm6c4UFdqdR0qj65AUzQal34 kD/xIbUa+vAV6468lUDUWQWKBKjs07j80QERDxch8UR34I4AjJeKPVJ9h62jlSls L+ZdT5FsKtZi1sxYwsqtIwao8kT4BrikCeVxQvx9v9y+oHPLVLcE5/54ybtxv0Oi NJ5AqcoIQEsKdAfBNV2fNdWGeytdxpsLUPVtWxFVwR8a8Sx6HVW0m36wJnhg97FO MSFfQ/Oh3maxMAcJuC1FHjTfUU6Vw+P4qIqNCQdKNf7D1qCRw8kB/8P8yOUzCoZ0 tWvW/oIMoMOsqYfIB9978OiP2rqhtXx5rYs/ifxrSiP5XZkHHJvzHJW52cU+v95k Dh6hwKUN0FL/Y80qqMzG =/NQT -----END PGP SIGNATURE----- -- You received this message because you are subscribed to the Google Groups "qubes-devel" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/qubes-devel/829dcea4-e84b-9b7b-ddcf-4e14a8a9d9db%40qubes-os.org. For more options, visit https://groups.google.com/d/optout.
