On Monday, May 23, 2016 at 3:34:29 PM UTC-5, Andrew wrote:
>
> Patrick Bouldin: 
> > Hi Andrew, just saw this. My config is: 
> > 
> > HP Envy 750-177c Desktop PC with Intel Core i7-6700 
> > Processor,16GB PC3 DDR3L Memory,2TB SATA Hard Drive, 
> > Integrated Bluetooth 4.0 and Wireless LAN 802.11a/b/g/n/ac, 
> > Graphics & Video: Intel Integrated 530 Graphics 
> > 
> > Since it has an integrated graphics do you think my next move is to get 
> an 
> > external graphics card? And if so, which one? I looked on the Qubes 
> system 
> > compatibility and although didn't see my exact processor, I noted that 
> > someone made a GeForce 9300 GE card work with an I7-2600, as an example. 
> > Reference: https://www.qubes-os.org/hcl/#hardware-desktops 
> > 
> > So is that the recommended step? If so, do I simply install and then 
> within 
> > BIOS disable the integrated graphics? 
> > 
> > Thanks! 
> > Patrick 
> > 
> > On Wednesday, May 18, 2016 at 9:25:49 AM UTC-5, Andrew wrote: 
> >> 
> >> Patrick Bouldin: 
> >>> Yes, I've tried a mouse that is cabled via usb and also a mouse that 
> is 
> >>> wireless via usb... 
> >>> 
> >>> On Thursday, May 12, 2016 at 12:17:56 PM UTC-5, [email protected] 
> >> wrote: 
> >>>> 
> >>>> On Friday, May 6, 2016 at 4:05:13 PM UTC-4, Patrick Bouldin wrote: 
> >>>>> Hello, 
> >>>>> 
> >>>>> 
> >>>>> After the machines sleeps, or sometimes even on initial boot, and 
> >> after 
> >>>> the userid password is entered in Qubes the mouse causes very 
> unstable 
> >> and 
> >>>> erratic screen issues. I can't do anything but find a way to re-boot. 
> >>>> Sometimes a re-boot fixes, sometimes not. 
> >>>>> 
> >>>>> 
> >>>>> So the problem is intermittent. Link to video: 
> >>>>> https://www.youtube.com/watch?v=K0_GdMgpyrU 
> >>>>> 
> >>>>> 
> >>>>> 
> >>>>> Thanks, 
> >>>>> Patrick 
> >>>> 
> >>>> have you tried a diff port or a diff mouse? 
> >>>> 
> >>> 
> >> 
> >> This sounds very much like a graphics HW problem, not something to do 
> >> with the mouse.  Which machine do you have?  Is the GPU a recent Intel 
> >> something-or-other? 
> >> 
> >> Andrew 
> >> 
> > 
>
> Search the lists; IIRC you just need to use a newer kernel from 
> unstable, and maybe also add some Xen boot parameter (something like 
> "preliminary_hw_support").  Your hardware will ostensibly be 
> better-supported in the near future (Qubes 3.2), so this pain should be 
> temporary. 
>
> I'm curious if this solves your problem at all--maybe I'm wrong about 
> the cause :). 
>
> Andrew 
>
> PS: Please don't top post. 
>

Hi Andrew,

Just getting back to this. If I search for "Preliminary-HW-Support" as you 
suggested, I see this one: 
https://groups.google.com/forum/?hl=en#!searchin/qubes-users/preliminary_hw_support/qubes-users/ttStZXy_PPY/-mmQ6PfdBAAJ

Please confirm the remedy on that post - do I need to completely re-install 
from my Qubes iso image? Is there a way to do this after the installation?

Thanks,
Patrick 

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