Hello Todd -
On Mon, 08 Nov 1999, Todd Knaus wrote:
> Dear Fellow Radiator Users,
>
> I have a problem I can't seem to fix. We just recently installed
> Radiator on a Windows NT 4.0 PC and are using to Authenticate off of our
> Platypus database. We are using <AuthBy Emerald> and have the RadiusNT
> scripts/hooks inside Platypus.
>
> The problem is that dial-in customers do not seem to be being
> disconnected properly from our RAS servers (Livingston Portmaster 3's).
> For example; I just telneted into one of our PM's that I have not
> checked since early Friday morning (it is currently Sunday night).
> Several of the customers dialed in have been connected for 2 or 3 days!
> I was at first shocked but soon realized that all of the customers
> connected for 2+ days I would classify as low end users (5 to 15 hours a
> week). I contacted 2 of the customers that had been dialed in since
> Thursday since I know them personnaly. Both said they connected for a
> couple of hours Thursday night and have not dialed in since then...yet
> the PM showed they were still connected!
>
> After further investigation I have also noticed that the accounting
> server is not being updated with the Time on Line for customers. I
> checked both the customers I called and their Detail usage has not been
> updated since we switched to Radiator.
>
> It was my understanding that with <AuthBy Emerald> the Platypus
> databases are updated automatically ? I am assuming that these two
> problems are related, since Platypus is not receiving a proper Stop or
> End packets it is not in return letting the PortMasters know that the
> users has disconnected. Can anyone point me in the right direction as
> to hwo to fix this problem ??
>
> Thanks for any input, hints, tips, pointers, etc.
Your analysis of the problem is correct up to a point, and that is that
Radiator will not tell a PortMaster to disconnect a user. It is the user
hanging up that drops the call on the PortMaster, and that is what causes the
PortMaster to send a stop record to Radiator. I think you need to find out why
the PortMasters are not hanging up the calls correctly and once you solve that
everything will work properly.
hth
Hugh
--
Radiator: the most portable, flexible and configurable RADIUS server
anywhere. SQL, proxy, DBM, files, LDAP, NIS+, password, NT, Emerald,
Platypus, Freeside, TACACS+, PAM, external, etc etc on Unix, Win95/8,
NT, Rhapsody
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