Hello,

I have this problem occasinality with my dial-up users. It seems Radiator some times does not erase the user from the current logged table (used to check the simultaneous use). So, I shutdown the server and start it again and all works fine.

I change my Radiator setup to use a database for accounting, authentication and simultaneous use control and with this setup I don't have problems.

Maybe the problem is in the management of plain files that radiator use, or the accounting stop packets lost?

Regards

At 10:52 19/07/00 -0400, you wrote:
Hi,

        We are running Radiator (its either the 2.13 series or 2.14) and
3Com Total Control HiPer ARC terminal servers.  We're having a
problem with the Simultaneous-Use feature.
        Our regular dialup customers (and 64K ISDN) accounts are given
a Simultaneous-Use of 1, thus allowing them only one login.  That is
what our DefaultSimultaneousUse is set to, and the "DEFAULT" user
has that also.
        Customers who want 128K ISDN are given a Simultaneous-Use
of 2 to allow them to connect to both channels.  We set that on a
per-user basis in our Radis users file.
        Now, here's the problem.  It works fine with regular dialup users,
but ISDN users have a world of problems.  They are able to login a
few times, and then it starts rejecting them.  Our log files show that
their Simultaneous-Use of 2 has been exceeded, yet I can list the
users logged into the terminal server, and they aren't on.  Somehow
Radiator thinks they are on, but they aren't.  People can use their
ISDN a few times, and then they end up having to call us to have is
kill the radiusd process so they can login again.
        I haven't seen this discussed on the list (although I may have
missed it) and I have upgraded Radiator several times and it still
does it, so I doubt it's a bug in Radiator.  Has anyone else had this
problem, or have an idea on how to fix it?  I'm about to upgrade to
Radiatur 2.16.1 later today, but I don't think that will fix it.
        Basically, here is our setup.  We have a BSDI system running
the Radiator software, and a 3Com Total Control HiPer ARC
(v4.2.32) terminal server which talks to Radiator.  There's nothing
really fancy about it, just a terminal server, Radiator server, and a
few realms for filtering and such.
        If anyone can help, I'd appreciate it.  Thanks.

                Jeremy


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