Centroids:
 
At the risk of sounding quaint,  you know, asking obvious  questions
that have empirical answers, here are a couple of thoughts 
designed to be ignored:
 
Has anyone done serious research into the ways that today's PC owners
actually use PCs?  That is, clearly there is a great divide between  people
who rely on Personal Computers and those who strictly are iPhone and
tablet people. Yes, there is overlap; X number of people use both.
However, let us start with people for whom PCs are dominant in
their computer lives. What do they most need and what would they
most like to have in their PCs?  Maybe this question is  primarily
a Microsoft question, but, for sure, it IS a Microsoft question.
 
The reason to ask it is that if MS is treating the computer market
as one market, not as two with very different interests, then it is
making a rather large mistake that is costing it billions.
 
For all I can say, MS already has carried out what may be called 
"customer differentiation research."  Then again, maybe it has  not.
Has anyone read anything that provides an answer?
So far, I have not seen any articles on this subject.
 
A final point, since there is no way to reach Microsoft, at least  there
is not unless you are willing to wait weeks for a reply, in what way 
does this kind of "wall off the customer" policy make any sense?
 
Just thought I'd ask.
 
Billy
 
=========================
 
 
 
Real Clear Politics   /   Real Clear  Technology
 



October 10, 2013  
PC Market Tanking
By _Greg  Scoblete_ 
(http://www.realcleartechnology.com/authors/greg_scoblete/) 


A pair of new reports show the PC market in continued free fall at the 
hands  of smartphones and tablets. 
According to _research firm  IDC_ 
(http://www.idc.com/getdoc.jsp?containerId=prUS24375913) , worldwide PC 
shipments dropped 8 percent to 81.6 million 
units in the  third quarter. This decline was actually not as bad as IDC was 
initially  predicting due to an uptake in business purchases and the 
roll-out of Windows  8.1 units. Still, IDC saw little hope for growth in the PC 
market in 2014. 
"The third quarter was pretty close to forecast, which unfortunately 
doesn't  reflect much improvement in the PC market, or potential for near-term 
growth,"  said Loren Loverde, Vice President Worldwide PC Trackers in a 
statement.  "Whether constrained by a weak economy or being selective in their 
tech 
 investments, buyers continue to evaluate options and delay PC 
replacements.  Despite being a little ahead of forecast, and the work that's 
being done 
on new  designs and integration of features like touch, the third quarter 
results  suggest that there's still a high probability that we will see 
another decline  in worldwide shipments in 2014." 
IDC identified Lenovo as the world's market leader, followed by HP, Dell,  
Acer and Asus. 
Meanwhile, Gartner _tabulated_ (http://www.gartner.com/newsroom/id/2604616) 
 an 8.6 percent  decline in quarterly PC shipments -- the sixth consecutive 
quarter PC sales have  flagged. Principal analyst Mikako Kitagawa put the 
blame squarely on mobile  devices.  "Consumers' shift from PCs to tablets for 
daily content  consumption continued to decrease the installed base of PCs 
both in mature as  well as in emerging markets.," Kitagawa said in a 
statement released with  Gartner's numbers. "A greater availability of 
inexpensive 
Android tablets  attracted first-time consumers in emerging markets, and as 
supplementary devices  in mature markets." 
Still, in the U.S. at least the picture is a bit less gloomy. IDC found  
shipments essentially flat for the quarter while Gartner registered a 3.5  
percent uptick thanks to a new crop of Haswell-based PCs and new convertible  
designs.

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