________________________________ From: Billy Rojas Sent: Thursday, January 31, 2019 1:16 PM To: Dr. Ernie Prabhakar; Billy Rojas; Billy Rojas; Chris Hahn; [email protected] Cc: Billy Rojas Subject: Re: Billy’s email domain down WHAT ??? Ernie: Every month Rackspace subtracts my contracted amount from my bank account. At least they are supposed to. I also made it very clear to them that I wanted all correspondence with me to take place via my Rackspace account, not AOL. I keep a reduced service AOL account open to protect e-mails that were not transferred to Rackspace when I switched one year ago. No idea why all of my 20,000 emails were not transferred, but far less than that number made the trip. I hardly ever look at my AOL stuff, maybe once a month, mostly to delete e-mails that keep showing up from services I no longer have much use for. I appreciate your help but have no idea what this is all about. Billy ________________________________ From: Dr. Ernie Prabhakar <[email protected]> Sent: Monday, January 28, 2019 8:24 AM To: Billy Rojas; Billy Rojas; Chris Hahn; [email protected] Cc: Billy Rojas Subject: Fwd: Billy’s email domain down FYI. Turns out Billy’s domain expired. So they turned off his email, and probably sent the notice to one of his obsolete accounts. :-( After multiple attempts, Rackspace support finally acknowledged the Catch-22. The only solution they came up with was for me to request a change of administration. They’ll email Billy, and if he doesn’t reply I can take over and pay the bill. I just wanted you all in the loop. For all I know Billy will get pissed off at me for doing this, but at least he’ll be back online. Ernie P. 408-623-3809 Sent from my iPhone Begin forwarded message: From: Enom Support <[email protected]<mailto:[email protected]>> Date: January 27, 2019 at 19:15:22 PST To: Ernest Prabhakar <[email protected]<mailto:[email protected]>> Subject: Some Details Regarding Your Recent Request Reply-To: Enom Support <[email protected]<mailto:[email protected]>> ##- Please type your reply above this line -## How did we do? Recently, a member of our customer service team, George Kodatsky, helped you with a request (Help reference #443088<https://help.enom.com/hc/requests/443088>, "Mis-configured email inbox for buglephilosophy.com<http://buglephilosophy.com>".) We wanted to follow-up to make sure you are satisfied with the service you received by asking a simple question regarding how your recent interaction influenced how you feel about us. Afterward, you'll have an opportunity to add an additional comment. On a scale of zero to ten, how likely is it that you would recommend us to a friend or colleague? 0<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=00&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 1<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=1&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 2<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=2&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 3<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=3&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 4<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=4&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 5<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=5&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 6<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=6&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 7<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=7&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 8<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=8&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 9<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=9&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> 10<http://www.formstack.com/forms/?form=2615295&viewkey=RfAdbe7feH&[email protected]&score=10&fname=Ernest&lname=Prabhakar&customerid=&helpdesk_ref_id=help.enom.com/tickets/443088&helpdesk_date_solved=Jan%2027&helpdesk_advisor=George%20Kodatsky&helpdesk_channel=rcv_via_email&type=Retail> ----- Very unlikely Very likely ----- Help Request History [https://enom.zendesk.com/system/photos/3600/1146/3152/profile_image_361180730911_1381205.png] George Kodatsky (Enom) Jan 27, 10:15 PM EST Hello, Ernest! Thanks for contacting us for help regarding buglephilosophy.com<http://buglephilosophy.com>. When I checked on the domain, I noticed two things: -The domain's registration is through RackSpace -The domain's registration expired on 11th January. When a domain's registration expires, any website will not resolve, nor will it be possible for incoming mail to reach the specified servers. So, the best thing for your friend to do would be to contact his domain reseller, RackSpace, and arrange to renew the domain. That should have things up & running with his email in short order. Here's how he can get in touch with them: rackspace.com<http://rackspace.com> 1691 Innovation Drive Blacksburg, VA 24060 1 (866) 392-3336 [email protected]<mailto:[email protected]> I hope this helps you out. Please let me know if you have additional questions. If not, I hope you have a terrific week ahead of you! Cordially, George [https://secure.gravatar.com/avatar/f5bb7b87e9ccfeb023a151ac2411f9dd?size=40&default=https%3A%2F%2Fassets.zendesk.com%2Fimages%2F2016%2Fdefault-avatar-80.png&r=g] Ernest Prabhakar Jan 23, 5:19 AM EST My friend owns buglephilosophy.com<http://buglephilosophy.com> through your DNS listing. However, something happened to his email where it no longer receives incoming messages. He doesn't have good phone service, so there's no way to contact him. He can still send email (and is getting annoyed because he thinks nobody is replying to him). Is there any way you could check his mail settings? Ernest Prabhakar 408-623-3809 This email is a service from Enom. Delivered by Zendesk<https://www.zendesk.com/product/tour/?utm_campaign=text&utm_content=Enom&utm_medium=poweredbyzendesk&utm_source=email-notification> [L7X53L-D888] -- -- Centroids: The Center of the Radical Centrist Community <[email protected]> Google Group: http://groups.google.com/group/RadicalCentrism Radical Centrism website and blog: http://RadicalCentrism.org --- You received this message because you are subscribed to the Google Groups "Centroids: The Center of the Radical Centrist Community" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
