jmolhava;500439 Wrote: > That's what I was afraid of! I am on the phone with Logitech now and I > hope they have a fix because none of the Best Buys around have it in > stock. They all say 'backordered'. I also have not found anywhere else > that carries it locally. > > ... they have escalated it to tier 2 support so now I will get a call > in 24-48 hrs.
I had a dud unit (with a different problem--no power whatsoever). I had purchased it through Amazon, and at the time of the problem it had gone out of stock. My support incident went through the same tier 2 escalation. The support team sent me a prepaid label to return the unit, and they shipped me a new one after they received the return. It works fine so far. I know it's frustrating not to be able to find it locally, but Logitech was pretty responsive in my case. -- boolittlek ------------------------------------------------------------------------ boolittlek's Profile: http://forums.slimdevices.com/member.php?userid=23650 View this thread: http://forums.slimdevices.com/showthread.php?t=73200 _______________________________________________ Radio mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/radio
