Hi,

I'm the grumpy old guy who was an early complainer about the alarm
problems.(I believe that I made the original suggestion involving a $5
alarm clock and duct tape...)

Just checked in after a long absence, to see if the alarm problems had
been fixed.  I was happy to discover this thread.  Sounds like the
answer is no.

I seem to agree with bluegaspode and jmpage2 on most posts in this
thread.

Shame on Logitech.  I've been an executive for software companies, and
own my own company now, so I speak from experience when I say that.

Some thoughts:

- Why is the alarm clock function implemented as client-server,
requiring a 7x24 computer to be running to signal an alarm? (Whether or
not one should have a server running 7x24 is an irrelevant question - it
shouldn't be required for an alarm clock!)

- Why does Logitech not have a software quality assurance function and
some regression testing?  Use this to reproduce bugs and ensure that
they get fixed and stay fixed?

- Why does it take months and months to address bugs and issue patches,
when there seems to be a fine facility for pushing down software to the
radios?

- Why does the bug reporting and logging system and process seem so
informal and disorganized?  Is there a list of reported bugs, showing if
they are reproduced, and the planned fix date or version?

That said, I still enjoy my SB Radio. I still have my $5 alarm clock
taped to the top.  Just today, as a test, I enabled by SB Radio alarm,
and was jolted awake by the "loud volume burst prior to alarm fade" bug.
I was actually happy - the alarm worked today! (Seconds later, my cheap
battery alarm clock buzzed....)


-- 
davenva
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View this thread: http://forums.slimdevices.com/showthread.php?t=75541

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