After reading MickeyG's post from the 2nd of March & then calling today to inquire about the status of my order for a Squeezebox Radio Accessory Pack I am starting to feel like I have been scammed.
MickeyG's post said "I can promise to do what I can to make them available as soon as possible" on March 2. For a while the website said Logitech's Squeezebox Radio Accessory Pack will be available on April 12 (this past Monday). Today, April 16, when I called a customer service representative she said they didn't know when they would be available. She went on to say that even the whare-house didn't know when I asked who would know even an estimate. All this while the website STILL says it is available on the 12 (4 days ago). Vague, uninformed, and inaccurate information = AWFUL Customer service & suspicious Wish someone could provide some information on what is going on & when those customers who have ALREADY ordered the product can get a decent idea of when to possible expect the product. Sincerely, A frustrated & suspicious customer -- ldmmlongs ------------------------------------------------------------------------ ldmmlongs's Profile: http://forums.slimdevices.com/member.php?userid=37605 View this thread: http://forums.slimdevices.com/showthread.php?t=77459 _______________________________________________ Radio mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/radio
