I've kind of expressed my thoughts on another thread but as someone who may be considered a "senior member" here is my 0.02.
Ranting, venting, expressing frustration with Logitech or the Squeezebox line of products is to be expected on this or any other related product forum. I personally dislike it when someone chooses to express that frustration through the medium of swearing (if you wouldn't say it to my face as part of a casual conversation with a stranger, please don't say it to me online) but beyond that, vent away to your heart's content. What I personally find more of an issue at the moment is: a) there is a bit of a trend of genuine requests for help being hijacked and turned into an anti-Logitech venting thread. I do get that some people are very frustrated at the current situation and there are plainly issues that need to be resolved, but when people are trying to suggest workarounds or possible solutions for an immediate problem, it doesn't help either the original poster asking for help or the person who's trying to provide help to post stuff along the lines of "oh you'll be lucky, this POS product doesn't work and Logitech doesn't f'n care". What's more it does make me stop engaging in the thread and the boards - I deal with enough stress and antagonism in my day to day life that I really don't need to seek it out in my free time; b) calling me a "fan-boy" for Logitech. First, I'm not a boy - the avatar is a solid indication of that! Second I'm as critical as anyone of some of the design decisions that have been made with recent products. But where those decisions are made, I'm trying to work within them at the moment whilst lobbying for changes where I can. That doesn't make me or anyone else a fan boy, it makes me a realist. c) saying "this product just doesn't work" (Radio or Touch). Actually, the product doesn't work for you right now and that's a serious issue worthy of significant time and attention by the people who can put it right (Logitech, not this community). I have a Radio and a Touch and both work solidly for me when connected to MySB or a local instance of the server software (I don't run TinySBS) including alarms, internet radio and local playback and I'm happy to spend my time trying to suggest solutions to help people get to the same place. I don't think anyone is seriously suggesting this forum should only be used for positive posts - or that people shouldn't raise their issues with the product line. But we seem to be accepting "the squeaky wheel gets the grease" as a default mode rather than "you'll catch more flies with honey than with vinegar". That said, we've been here before - anyone remember the "can we not have inflammatory titles thread"? I guess the difference is that Slim Devices/Logitech used to engage on these forums then. Now they don't, there's perversely much less incentive for people to put across their issues in a reasoned way or at least semi-polite way... -- Siduhe Who am I on 'LAST.FM' (http://www.last.fm/user/siduhe)? "-Siduhe Loved Tracks radio got the thumbs up. Feedback included: yeah, it's good... got the odd dodgy track tho...-" (c) 'ModelCitizen' (http://www.last.fm/user/Modelcitizen) ------------------------------------------------------------------------ Siduhe's Profile: http://forums.slimdevices.com/member.php?userid=723 View this thread: http://forums.slimdevices.com/showthread.php?t=79845 _______________________________________________ Radio mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/radio
