iPhone;561504 Wrote: > Because if there were no batteries available, its hard for it to be an > accident, clueless customer service, or a squeaky wheel syndrome. It is > much more likely coincidence of the batteries coming back in stock a few > days after he called to follow-up. I think you missed the point of my comment.
I work with several clients who import various products and components internationally and there is usually no problem with knowing when and how items are going to be shipped and when they will arrive. Unexpected delays are more the exception than the rule. If the batteries were just back in stock, then somebody at Logitech knew that quite some time earlier and they either forgot or purposely chose not to tell the customer service people. While I think my multiple Squeezeboxes are great, I will stand by my comments that Logitech is one bizarre company when it comes to public relations. They do seem to go to great lengths to irritate customers concerning anticipated product availability and order status. -- mlsstl ------------------------------------------------------------------------ mlsstl's Profile: http://forums.slimdevices.com/member.php?userid=9598 View this thread: http://forums.slimdevices.com/showthread.php?t=75056 _______________________________________________ Radio mailing list [email protected] http://lists.slimdevices.com/mailman/listinfo/radio
