eastvillager wrote: 
>  Amazing the customer service rep had no clue. 
> 

Amazing? Really? I find this to be the norm rather than the exception
with any customer service interaction I have these days (for almost any
product or service).  And from what I can tell from reading the forums
for years, the front line Logitech customer service is particularly
ignorant of how the Squeezebox line works.

Anyhow, glad to see you got your radio working.  Can you keep the old
radio until you receive the new one?  If so, maybe wait and make sure
you can convert the new radio OK back to Squeeze. Then at least you
received a battery for your trouble.


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