The exact wording is: "An error has occurred with your account. Please
try factory resetting your player."

Wow... I can't remember ever having seen this message! Can't even find it in our repository (github's search admittedly isn't the greatest on earth).

Feel free to PM me your device's MAC address (printed on a sticker at the bottom of the unit). I'll then look in the database whether there's something obviously wrong.

--

Michael
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