I have never seen this, but I'll take a stab at it, a couple guesses,
for what it's worth.

First, do you get sound out of the headphone jack while on battery?

Here's what I am wondering (again, a guess). Perhaps the battery is
weak. The batteries might measure ok in open circuit, but when they are
asked to supply current, they cannot, or, if your do, the voltage drops
lower than fresh cells. Maybe it can power the processor, UI, etc (lower
current draw) but it cannot supply the audio amplifier in addition
(additional current draw) or the audio amp has a "turn on threshold"
(voltage) of sorts that is not met because the supply droops.

My thought is Maybe the low level signal output of the headphone is
prior in the signal path.

Again, I know nothing of the design of the radio, just thinking "what
can happen".

If you have another battery, or are willing to get another one, it would
be worth a try. Even if, say you got one from amazon, made no
difference, and you returned it.

Another thought (again, no experience) is if you use an ethernet
connection, does this use less power than wifi? Others might know.

Jim


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