My company uses Spam Assassin (with Razor) and we simply love it.

However, just the other day, traffic on one of our *own* mailing lists was
mistakenly flagged as spam. Checking the Spam Assassin report yielded the
following line:

  "SPAM: RAZOR2_CHECK       (3.9 points)  Listed in Razor2, see
http://razor.sf.net/";

The service is a subscriber-based mailing list that we've been running for
about five years. It requires a successful e-mail challenge-response
confirmation before anyone is activated. In fact, the subscription mechanism
is almost identical the one used for signing up for this Razor-users list.

I guess this is understandable to a certain degree. The nomination procedure
relies on humans, which inevitably opens the door to human error. However,
it is an error, and I'm certain that some of our subscribers are being
affected. (List traffic bouncing, etc.)

False positives must happen to other people as well. What do the
administrators of other responsible, non-spam mailing lists do when they
encounter this problem?

If this is not the right forum for this question, then I would greatly
appreciate it if someone could point me in the right direction.

Many thanks in advance.



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