The idea that there is nothing that I can do to stop our newsletter from being blacklisted by Razor is unacceptable. That would definitely be the wrong answer.

Peter J. Holzer wrote:
On 2003-02-22 08:24:13 -0800, Marc Perkel wrote:
  
You're missing the point. It doesn't matter how I have my own system 
setup to deal with spam. If I'm sending a newsletter to 30,000 people 
and the ISPs - who I have no control over - or the users have their 
system rely on the accuracy of Razor - then my newsletter gets censored 
because it is either blocked or it is classified in a manner that it 
ends up in a junk mail folder that is never read.

Yesterday Razor caused the Electronic Frontier Foundation's newsletter 
to not reach possibly thousands of subscribing members. I want to be 
able to prevent this from happening in the future.
    

You can't. Your subscribers can.
  
Suppose I have a malicous subscriber who falsely reports Effector as spam?
  
How do I contact the complaining person(s) so that I can remove them
from the list
    

You don't.
Unacceptable. An annonymous person can block the distribution of free speech to it's legitimate subscribing members.
and make sure this doesn't happen the next time?
    

You can just hope that the "possibly thousands" of your subscribers who
rely on razor will notice that your mails end up in their junk folder
and will revoke them. Then the trust level of the people reporting your
mails will decrease and they will stop to matter.
  
However - if the user pipes a lot of real spam to razor as a way of regaining trust then that would nullify that. Besides - by the time it gets revoked the delivery has already occurred and the damage is already done.

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