Dan,

Here's how ...

The functionality exists for form controls to accept dropped objects from external sources. External sources include file drops from Windows Explorer and email files from Microsoft Outlook.

Once dropped, R:BASE retrieves the file names of the object. Form controls which can accept a dropped object include those which can accept focus (e.g. Edits, Memos, Enhanced Panels, etc.).

Dropped emails are saved as files in the TEMP folder. The file names are captured in comma separated format. After the files names were retrieved and actions performed, the list must be cleared. It is the responsibility of the R:BASE application to delete the files when no longer needed. This only clears the internal list of files that were dropped, not the actual files.

-- Allow a control to accept dragged files from Windows Explorer:
   PROPERTY ComponentID ACCEPT_FILE_DROP TRUE

-- Allow a control to accept dragged emails from MS Outlook:
   PROPERTY ComponentID ACCEPT_MAIL_DROP TRUE

-- Get list of files that were dropped to a control:
   GETPROPERTY ComponentID DROPPED_FILES vDroppedFileList

-- Clears the internal list of files that were dropped:
   PROPERTY ComponentID CLEAR_DROPPED_FILES ' '

Using the above, you should be able to supply the desired functionality to the users.

Have fun!

Very Best R:egards,

Razzak.


At 04:14 PM 6/23/2021, Dan Goldberg wrote:

So we have a customer support ticket system in Rbase.

Currently I have it setup where they link files to the ticket.

1. save the attached files from outlook to desktop

2. In Rbase When they click on "link the files" they select the file(s) with the plugin and it copies it into an attachment folder with a unique name.

They would like to be able to just drag the files from outlook to the rbase ticket and it will automatically do the same. I can do a "on drop" on a form button but I do not know how to have it grab the file info to copy/rename the dropped file.

Anyone done this?




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