That explains it, I wanted the attachments. Maybe Razzak can have the Dream Team add that function
Mark Lindner Lindner & Associates PO Box 327 Randolph MA 02368 781 247 1100 -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Dan Goldberg Sent: Thursday, August 12, 2021 1:32 PM To: [email protected] Subject: RE: [RBASE-L] - drag and drop pictures from outlook It does not work with attachments. Only the whole email. For my team they just do the whole email which includes the attachments. Dan -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Mark Lindner Sent: Thursday, August 12, 2021 10:30 AM To: [email protected] Subject: RE: [RBASE-L] - drag and drop pictures from outlook That it is what I am doing, works fine on a local file. If I click and drag an attachment in an email, it does not drop on the form. If I drag the same email to an existing folder I can drop it normally. I can drag and drop from file explorer to the Rbase form without an issue. I wonder if there is an issue with certain versions of Outlook ?? Mark Lindner Lindner & Associates PO Box 327 Randolph MA 02368 781 247 1100 -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Dan Goldberg Sent: Thursday, August 12, 2021 1:16 PM To: [email protected] Subject: RE: [RBASE-L] - drag and drop pictures from outlook I put these in the form after start eep PROPERTY pb ACCEPT_FILE_DROP TRUE PROPERTY pb ACCEPT_MAIL_DROP TRUE In the drag/drop eep you need to get the file name and do something with it. GETPROPERTY cdrgmail DROPPED_FILES variablename I grab the file name, rename it, copy to a shared folder, and update the table column filename field to that name. Dan Goldberg -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Mark Lindner Sent: Thursday, August 12, 2021 9:56 AM To: [email protected] Subject: RE: [RBASE-L] - drag and drop pictures from outlook I have been experimenting with the file drag and drop, and I can get it to work from Explorer but not from Outlook. When I drag and drop from Explorer, the cursor changes to the + when I get to the component to drop When I try and drag an outlook attachment the cursor never changes and nothing happens. No error messages seen. I am using PROPERTY pb ACCEPT_FILE_DROP TRUE PROPERTY pb ACCEPT_MAIL_DROP TRUE I am using a push button as the drop component, when clicked on should display the file name(s) dropped on it. Works fine with Explorer, not Outlook. I am using Outlook 2017 Microsoft® Outlook® for Microsoft 365 MSO (16.0.14228.20216) 32-bit with Rbase X5 enterprise, with updates all installed. Any words of wisdom ?? Mark Lindner Lindner & Associates PO Box 327 Randolph MA 02368 781 247 1100 -----Original Message----- From: [email protected] <[email protected]> On Behalf Of A. Razzak Memon Sent: Thursday, June 24, 2021 10:56 AM To: [email protected] Subject: Re: [RBASE-L] - drag and drop pictures from outlook Dan, Here's how ... The functionality exists for form controls to accept dropped objects from external sources. External sources include file drops from Windows Explorer and email files from Microsoft Outlook. Once dropped, R:BASE retrieves the file names of the object. Form controls which can accept a dropped object include those which can accept focus (e.g. Edits, Memos, Enhanced Panels, etc.). Dropped emails are saved as files in the TEMP folder. The file names are captured in comma separated format. After the files names were retrieved and actions performed, the list must be cleared. It is the responsibility of the R:BASE application to delete the files when no longer needed. This only clears the internal list of files that were dropped, not the actual files. -- Allow a control to accept dragged files from Windows Explorer: PROPERTY ComponentID ACCEPT_FILE_DROP TRUE -- Allow a control to accept dragged emails from MS Outlook: PROPERTY ComponentID ACCEPT_MAIL_DROP TRUE -- Get list of files that were dropped to a control: GETPROPERTY ComponentID DROPPED_FILES vDroppedFileList -- Clears the internal list of files that were dropped: PROPERTY ComponentID CLEAR_DROPPED_FILES ' ' Using the above, you should be able to supply the desired functionality to the users. Have fun! Very Best R:egards, Razzak. At 04:14 PM 6/23/2021, Dan Goldberg wrote: >So we have a customer support ticket system in Rbase. > >Currently I have it setup where they link files to the ticket. > >1. save the attached files from outlook to desktop > >2. In Rbase When they click on "link the files" they select the >file(s) with the plugin and it copies it into an attachment folder with >a unique name. > >They would like to be able to just drag the files from outlook to the >rbase ticket and it will automatically do the same. I can do a "on >drop" on a form button but I do not know how to have it grab the file >info to copy/rename the dropped file. > >Anyone done this? -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. 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To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/2E4830CEC16615458329D3D83342F8D0014E992589%40EXCHANGE10. -- For group guidelines, visit http://www.rbase.com/support/usersgroup_guidelines.php --- You received this message because you are subscribed to the Google Groups "RBASE-L" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/rbase-l/BLAPR10MB5186565C990C73E91C19A8808FF99%40BLAPR10MB5186.namprd10.prod.outlook.com.
