Hello

I work as a Security Specialist Consultant in the IT field, very hands on.  
Take a look at Sophos.  Been using them for many years, they are always in 
several Gartner Leaders Quadrants and its very easy to manage compared to many 
others.  I have a client running an ERP system developed in Rbase without any 
issues.  They also have an excellent Home version for free (not a trial but 
actually free) as well as a client for Smart phones.  Sophos is the only 
Security company that produces Anti Virus which has a Hardware firewall.  It is 
excellent and also in the Leaders Quadrant.  This hardware firewall (optional) 
will talk to the Sophos End Points and shut down traffic to other stations once 
a threat is detected.  Truly an amazing security system that operates as many 
layers.  Feel free to reach out for any other info on it, if you are interested.

Norton, Webroot and many others that come with PCs already loaded and included 
are not exactly that strong.
________________________________
From: [email protected] <[email protected]> on behalf of randyp 
ctags.com <[email protected]>
Sent: Wednesday, March 22, 2023 4:23 AM
To: [email protected] <[email protected]>
Subject: Re: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin

When I updated to the most recent R:Base version the program seemed to update 
correctly but when I tried to access a database, I received the same message 
from Norton 360.

The popup had a link [View Details] which I selected to exclude RBGX5E.EXE.

R:Base Services from R:Base Technologies provided a detailed and helpful 
response when I forward my question to them.

I haven't had any difficulty since.

All the best,

Randy Peterson

Here is the message I forwarded to R:Base:
[cid:eae06f46-1034-446d-87cf-a9900396b291]
________________________________
From: [email protected] <[email protected]> on behalf of Javier 
Valencia <[email protected]>
Sent: Wednesday, March 22, 2023 1:01 AM
To: [email protected] <[email protected]>
Subject: RE: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin

Bruce,
For years I had used McAfee but it kept getting bigger and using more memory 
and resources; Norton was even more bloated.
At the suggestion of someone in this forum I switched to Viper a long time ago 
and I do have a lifetime license for all my computers. Support is (or was) US 
based and pretty decent and allows me to except directories and/or files as 
needed.
However, I am now using Microsoft Defender and seems to do an adequate job.

Javier Valencia, PE
Sent from my T-Mobile 4G LTE Device


-------- Original message --------
From: Bruce Chitiea <[email protected]>
Date: 3/21/23 8:08 PM (GMT-06:00)
To: [email protected]
Subject: [RBASE-L] - Norton Anti-Virus and the R:Documenter Plugin

All:

For years now, the Norton 360 anti-virus module has played nice with the 
excluded RBGX5E.EXE program. No issues.

Of a sudden, running the R:Documenter Plugin results in:

-ERROR- Function sequence error. (2677)

... and, after terminating the running instance of RBGX5E.EXE,  Norton smugly 
announces that:

"Data Protector blocked a suspicious action by RBGX5E.EXE".

What I know from testing:
(1) Norton does not support exclusion of the database folder;
(2) Norton does not support exclusion of .RX? files.

Two questions;
(1) In your experience, are there any ancillary R:BASE files which require 
exclusion?
(2) Which antivirus program/suite has never blocked your R:BASE activity?

All experience and suggestions appreciated.

Flooded SoCal Regards, Bruce

Bruce A. Chitiea | SafeSectors, Inc.
112 Harvard Ave #272 | Claremont CA 91711-4716 | USA
+011 (909) 238-9012 m | [email protected]<mailto:[email protected]>





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