Could be they haven't updated the machines IE(Internet Explorer) Version. We saw something similar with one of our customers.
Jim Limburg
Dennis Fleming wrote:
I have a Compiled HTML Help file for our app. It works fine as:
Launch CPMS.CHM
And, to allow the user to get context sensitive help, I have a lookup table in our app which has the URL for wherever they are in the program when they click on a Help button (eep).
...
SET VAR vhelpurl =(.vhelpurl + ".htm")
... SET VAR vcpmschm = +
("mk:@MSITStore:" + (CVAL("CURRDIR")) + "\Cpms.chm::/" + .vhelpurl)
LAUNCH .vcpmschm
...
This works fine everywhere except at one customer where I get an RBase error of "The specified file was not found". The entire help file comes up fine with:
Launch M:\folder_name\CPMS.chm
But going to the url fails, which would is:
Launch "mk:@MSITStore:M:\folder_name\CPMS.chm::/urlname.htm"
Since this is only at one customer, would their network have some restriction on this second launch (they don't allow user to get to DOS prompt), or could it be the registry may be looking for html and not htm as the file name extension?
Dennis **** Dennis Fleming IISCO http://www.TheBestCMMS.com Phone: 570 775-7593 Fax: 570 775-9797
