I've seen that on Win98 PC's where they can't even start Rtime65w because
the Rbase help file is HTML. I believe we loaded IE 5.0 or higher to
correct that problem. But, this one I think may be tied into the registry
since that's the way the Lanuch command works. In one case it's looking for
a "chm" file and in another it's looking for an "htm" file. I may have
answer my own question.
Dennis
*****
At 01:42 PM 8/27/2003 -0400, you wrote:
>Dennis
>
>Could be they haven't updated the machines IE(Internet Explorer) Version. We
>saw something similar with one of our customers.
>
>Jim Limburg
>
>Dennis Fleming wrote:
>> I have a Compiled HTML Help file for our app. It works fine as:
>>
>> Launch CPMS.CHM
>>
>> And, to allow the user to get context sensitive help, I have a lookup table
>> in our app which has the URL for wherever they are in the program when they
>> click on a Help button (eep).
>>
>> ...
>> SET VAR vhelpurl =(.vhelpurl + ".htm")
>> ...
>> SET VAR vcpmschm = +
>> ("mk:@MSITStore:" + (CVAL("CURRDIR")) + "\Cpms.chm::/" + .vhelpurl)
>> LAUNCH .vcpmschm
>> ...
>>
>> This works fine everywhere except at one customer where I get an RBase
>> error of "The specified file was not found". The entire help file comes up
>> fine with:
>>
>> Launch M:\folder_name\CPMS.chm
>>
>> But going to the url fails, which would is:
>>
>> Launch "mk:@MSITStore:M:\folder_name\CPMS.chm::/urlname.htm"
>>
>> Since this is only at one customer, would their network have some
>> restriction on this second launch (they don't allow user to get to DOS
>> prompt), or could it be the registry may be looking for html and not htm as
>> the file name extension?
>>
>> Dennis
>> ****
>> Dennis Fleming
>> IISCO
>> http://www.TheBestCMMS.com
>> Phone: 570 775-7593
>> Fax: 570 775-9797
>>
>>
>
>
>
Dennis Fleming
IISCO
http://www.TheBestCMMS.com
Phone: 570 775-7593
Fax: 570 775-9797
