Marc, This definitely falls under the heading of hokey, but maybe try checking the "form feed before report header" under form feeds in report settings. Your customer will have to load a blank piece of paper before the preprinted form. If it works at least it will buy time to come up with a real solution and the modified report can be installed only at those sites with the problem while you work it out.
Ben Petersen On 3 Jan 2005 at 12:17, marc schluter wrote: > Hi all > > I do not think this is an RBase problem but it is > starting to really get to me. > > I just got a call from a user, he got a new printer, > HP 7410 all in one. On the first insurance claim form > the print of too low but on the 2nd,3rd.. the Print > hits all the boxes. > > His old printer had been working fine until it broke. > > I had him print a text letter in word and set it to > print 4 copies and the print didn't move. I know this > is probably like doing 4 seperate copies and not a > fair test. > > But what can I do? I am not doing an initial carriage > return in the report. > > I have 70+ users and we are selling 5+ programs a > month but I am ready to give this project up, since > this is not day job. > > They are still in 6.1, I am still working on upgrading > my app to 7.1 but I am afraid this printer problem may > still mess up my report in 7.x > > Thanks > Marc > ps: when I talk to these doctors computer techs about > setting up a network they all say..."if they had to > mess with printers they would quit" I can see why. > > > > > > > > > __________________________________ > Do you Yahoo!? > Yahoo! Mail - Find what you need with new enhanced search. > http://info.mail.yahoo.com/mail_250 >
