I hope it is ok that I ask a non-RBase question. If not allowed, please
disregard.
My 87 year old Mother's Compaq laptop (Presario R3000) just died.
Sometimes will start up into Windows, but then immediately shuts itself down
before I can do anything (AC power connected). Tried starting with battery
alone - nothing. Tried starting in Safe Mode, went through some steps then
shut down.
Checking on the net, I've found this to be a frequent problem with Compaq
laptops going back to 2005 and continuing - hundreds of postings with this
problem, which is really annoying that they could continue to sell defective
machines. Most of the ones who said they fixed it said it was a heat sink
problem, which seemed to fix it when they replaced - but others said
motherboard problem.
I'm hardware illiterate, so have to depend upon a repair person/company I
am hoping someone out there can recommend a company that is honest, competent,
and hopefully not too expensive. I am in Huntington Beach, California, and we
have Computer Geeks, Geek Squad and Frye's locally. Have read good and bad
reviews of each. If anyone can recommend one of these (or anyone else in the
area), I would really appreciate it.
Thank you.
Cathy Grimes
