The issue is the cost to fix versus a new laptop. You didn't mention how old 
your laptop was, but if it beyond three years, it may be a most cost effective 
proposition to see what is available with new new technology.

Having said that, although I am in New Jersey, I would maybe try Frye's and see 
if they would give you a reasonable estimate. If this is a parts replacement, I 
could envision a bill of a few hundred dollars, which is why it may be better 
just to acquire new hardware.

Ken

----- Original Message -----
From: cfgrimes 
Date: Sunday, August 9, 2009 5:23 am
Subject: [RBASE-L] - Any Suggestions?
To: [email protected] (RBASE-L Mailing List)

> I hope it is ok that I ask a non-RBase question. If not 
> allowed, please disregard. 
> 
> My 87 year old Mother's Compaq laptop (Presario R3000) just 
> died. Sometimes will start up into Windows, but then 
> immediately shuts itself down before I can do anything (AC power 
> connected). Tried starting with battery alone - nothing. Tried 
> starting in Safe Mode, went through some steps then shut down.
> 
> Checking on the net, I've found this to be a frequent 
> problem with Compaq laptops going back to 2005 and continuing - 
> hundreds of postings with this problem, which is really 
> annoying that they could continue to sell defective machines. 
> Most of the ones who said they fixed it said it was a heat sink 
> problem, which seemed to fix it when they replaced - but others 
> said motherboard problem.
> 
> I'm hardware illiterate, so have to depend upon a repair 
> person/company I am hoping someone out there can recommend a 
> company that is honest, competent, and hopefully not too 
> expensive. I am in Huntington Beach, California, and we have 
> Computer Geeks, Geek Squad and Frye's locally. Have read good 
> and bad reviews of each. If anyone can recommend one of these 
> (or anyone else in the area), I would really appreciate it.
> 
> Thank you.
> 
> Cathy Grimes
> 

--- RBASE-L
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