Marc

  It could be corrupt index. I would either reload the database and if
that isn't possible then pack the index. If I remember right a bad index
will not show as error with autochk.

 

Buddy

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of MDRD
Sent: Monday, April 26, 2010 9:06 AM
To: RBASE-L Mailing List
Subject: [RBASE-L] - Strange problem?

 

 

Friday I had the 2nd user this year call and say that Rbase lost a weeks
worth of data.

I am sure RBase had nothing to do with this and I explained that it is
impossible for a weeks worth of data to get deleted

without corrupting the data base.  The user said there were no errors on
Autochk.

 

I told them it appears that somehow they connected to an older backup
copy of the data.  They said they were missing

Customers, transactions, recap stats everything from X date on.

 

I explained how PK's, FK's .... and such I would have to delete the data
in reverse order such as I can not delete a customer

until I deleted their transactions because the data is linked...

 

The user seemed to understand but is there any way I can prevent this or
make it easier to prove it was a staff error or computer

error not an RBase error?

 

Another strange problem, a user called and they had transactions in the
Daily table for customer 0 which does not exist in the

customer table, there are PK's and FK's on those tables.  I told them I
thought they had to have some kind of short on their network

because we can't even enter a transaction for customer 0... so for it to
get in there there was some kind of computer hiccup.

 

The normal start up routine is to run Autochk, if it passes make a copy
of the DB files called Bck, then Zip them up with the day of the

weeks name on it such as Monday.zip.  Strange thing is they swear they
do this everyday yet some of those files were dated March 17.

 

I am now going to add some code to check the date of those files and if
they are too old give them a warning.

 

Any suggestions?

Marc

 

 

 

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