Karen They were using 7.5, about a month ago, they had some sort of crash and corruption possibly in one of the Custom form Actions. I told them updating to my latest version in 7.6 would replace the code in the Forms and should take care of the problem or they can find a good backup they have and restore that.
He found his old 6.4 version of my app, installed that which gave his a new set of RB* files and lost all his data. Started re entering date, got a copy of my 7.6 update for my app, tried using some of those files which contained a new Prog.apx file but that did not update his Forms... and now the code in the APX file did not match the Custom form actions. So now they are trying to find a clean set of files to send me but they do not know how to zip files and need to call a computer tech to do that Anyone want a new user??? He was being cheap and did not want to pay for my 7.6 update and now has a mess on his hands. But this does bring up a question.... It seems about 1-2 users a year calls and it appears the code in a EEP or Custom for action gets corrupted or starts flaking out. Usually it is code on a Button they use several times a week or month, works for months then one day it quits working. I usually tell them it is like a scratch a record and that part of the code is corrupt, and it is beyond my / RBase control.... Thanks Marc From: [email protected] Sent: Wednesday, June 09, 2010 8:30 AM To: RBASE-L Mailing List Subject: [RBASE-L] - Re: Do not have RB4 file can I Fix this db? What did this client have in the RB4 file? If it was only forms and reports, then you should be able to restore from any old backup, and then synched. But if they had any varchar columns in their database, then yeah you have lost data. Karen Karen 7.5 I tried using an old RB4 from someone else's db but that is not working I think they are toast! Marc
