Our Citrix systems do not automatically disconnect the user. My thinking is that you don't want anything other than your application (including the R:BASE component) deciding when to kill a session since you then lose control over integrity.
If the customer insists on having Citrix kill the session, you need to beat them to the punch, IMHO. Emmitt Dove Manager, Converting Applications Development Evergreen Packaging, Inc. [email protected] (203) 214-5683 m (203) 643-8022 o (203) 643-8086 f [email protected] From: [email protected] [mailto:[email protected]] On Behalf Of Dennis Fleming Sent: Monday, October 18, 2010 10:20 To: RBASE-L Mailing List Subject: [RBASE-L] - RE: Citrix- Remote desktop Emmitt, I know we've been down this road many times, but should we be exiting the user after some predetermined time? Particularly Citrix (remote desktop) users. My customer says, "Once Citrix detects inactive session (20 minutes), it will automatically log them off." Not sure exactly how they determine an inactive session. TIA, Dennis ***** At 02:06 PM 10/16/2010, you wrote: Dennis, I'd say it is unusual for corruption to occur with a user on the server desktop, assuming the database files reside locally on that server. In this case I'd look at how the server is tuned - if too few resources are dedicated to applications as opposed to file/network services, you might see troubles. If the files reside remotely from the server in question, then by all means take a long, hard look at the network components. Emmitt Dove Manager, Converting Applications Development Evergreen Packaging, Inc. [email protected] (203) 214-5683 m (203) 643-8022 o (203) 643-8086 f [email protected] From: [email protected] [ <mailto:[email protected]> mailto:[email protected]] On Behalf Of Dennis Fleming Sent: Tuesday, October 05, 2010 10:03 To: RBASE-L Mailing List Subject: [RBASE-L] - Citrix- Remote desktop One of our users with RBase running on Citrix- Remote desktop, has periodic data base corruption. Usually index file 3 (occasionally file 2) which usually indicates a network speed issue and unable to synchronize the data base. But, since each user is actually a session on the server, shouldn't it be faster? Just printer, keyboard/mouse, and screen forms sent to/from the remote PC? TIA, Dennis ***** Dennis Fleming IISCO www.TheBestCMMS.com <http://www.thebestcmms.com/> Phone: 570 775-7593 Mobile: 570 351-5290 Dennis Fleming IISCO www.TheBestCMMS.com <http://www.thebestcmms.com/> Phone: 570 775-7593 Mobile: 570 351-5290
