John,
One of the questions I would ask is, "When one of the RDP sessions hangs, what does Task Manager show on the Processes tab when sorted by CPU descending?" In other words, is something consuming myriad resources? If so, is it the hung process or something else? Emmitt Dove Manager, Converting Applications Development Evergreen Packaging, Inc. [email protected] (203) 214-5683 m (203) 643-8022 o (203) 643-8086 f [email protected] From: [email protected] [mailto:[email protected]] On Behalf Of John Engwer Sent: Monday, November 08, 2010 15:20 To: RBASE-L Mailing List Subject: [RBASE-L] - RBASE hangs - not responding For several month my clients have been reporting intermittent hangs within my application. Here are my observations and comments. V8 compiled, latest version Some networks are peer-to-peer and some are server based. (total of 8 networks) The client with the most hangs is on a Dell quad core Xeon server with 8 gb memory. Average of 10 - 12 RDP users. RBASE is the only software posting errors in the event log. Scratch files set to TMP. I have done so many unloads/reloads that I am concerned that I may be wearing out the bits! No errors during unload/reload. The sites with the most hangs also use RScheduler80. RScheduler is in a standalone directory with its own DLLs (they also are the latest DLLs) Only one set of DLLs except where the client is running RScheduler. (2 sites) The hangs occur randomly throughout the application. Most sites average 1 or two hangs a day. I have seen as many as 6 per day. Sometimes the screen goes black but most of the time the OS posts a message "application not responding" and the only out is to press CTRL/ALT/DEL. If anyone has solved this type of problem in the past or has a suggestion on how to troubleshoot this problem, I would like to hear your suggestions. I have run out of ideas. Thank you. John
