At 11:53 PM 9/18/2011, Gary Wendike wrote:
Installed the new version of V9.1 v64 dated 09/15/2011. Everything
worked well at the office. I have the current version install in
the server and my laptop.
I took my laptop home and signed on to our server Sunday using
Remote Desk Top to make all scheduled task were running with no
problems. As I launched RBase on the server, I was requested to
type the liscense key. With all previous versions, this has never
been required. Previous to the latest installation, this was not
required. I have always been able to sigin on with no problems
I went back to the office this weekend to make sure everything
was running correctly. Connected the laptop to the office network
with no problem. However when I used the Remote Desk Top to connect
the server, I was again asked to type in the liscense key.
Has anyone experienced this issue or anyone have any ideas on what
is causing the issue????
Gary,
Do you have Terminal Services running on the Server?
In the new update, there was a fix in the product regarding Remote
Desktop connections. The patch enforces the license policy that when
users launch R:BASE through terminal services or with a remote desktop
connection, the proper R:BASE Remote Client License is needed.
Remote Client Licenses were officially announced on Thursday, February
3, 2011. Please review: http://www.rbase.com/products/remoteclient/
Having said that, you can swap your existing license with the Remote
Client License at no additional cost. However, if you wish to add
additional Remote Client Licenses, please contact our dedicated
sales team at [email protected].
Should you require technical assistance, you may contact support team
at [email protected].
Hope that explains as well as helps your current situation!
Very Best R:egards,
Razzak.
--- RBASE-L
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