Thanks Razzak....I will contact sales in the AM. Gary
________________________________ From: A. Razzak Memon <[email protected]> To: RBASE-L Mailing List <[email protected]> Sent: Sun, September 18, 2011 11:08:10 PM Subject: [RBASE-L] - Re: Key required on Remote Desk Top At 11:53 PM 9/18/2011, Gary Wendike wrote: >Installed the new version of V9.1 v64 dated 09/15/2011. Everything >worked well at the office. I have the current version install in >the server and my laptop. > >I took my laptop home and signed on to our server Sunday using >Remote Desk Top to make all scheduled task were running with no >problems. As I launched RBase on the server, I was requested to >type the liscense key. With all previous versions, this has never >been required. Previous to the latest installation, this was not >required. I have always been able to sigin on with no problems >I went back to the office this weekend to make sure everything >was running correctly. Connected the laptop to the office network >with no problem. However when I used the Remote Desk Top to connect >the server, I was again asked to type in the liscense key. > >Has anyone experienced this issue or anyone have any ideas on what >is causing the issue???? Gary, Do you have Terminal Services running on the Server? In the new update, there was a fix in the product regarding Remote Desktop connections. The patch enforces the license policy that when users launch R:BASE through terminal services or with a remote desktop connection, the proper R:BASE Remote Client License is needed. Remote Client Licenses were officially announced on Thursday, February 3, 2011. Please review: http://www.rbase.com/products/remoteclient/ Having said that, you can swap your existing license with the Remote Client License at no additional cost. However, if you wish to add additional Remote Client Licenses, please contact our dedicated sales team at [email protected]. Should you require technical assistance, you may contact support team at [email protected]. Hope that explains as well as helps your current situation! Very Best R:egards, Razzak.
