Karen - check the configuration file and make sure data is set to columns.
In the main window,

 * Settings > Configuration Settings > Multi
 * Check mark Row Locks
 * Set to column verification, not row verify

See if that helps.
Albert

On 03/12/2012 10:33 AM, Karen Tellef wrote:
I have a remote client still on 7.6 windows. A while back they got a couple new computers with 32-bit windows 7. Apparently since then they've been having problems but didn't tell me. Theyjust now replaced a server thinking it would fix the problem and it hasn't.

I dialed into the guy's computer and I see what's happening. In the sales module, the program inserts rows into a detail table (BladingDet) and then brings up a form to edit the data. Sometimes the program hangs when trying to insert, eventually comes back with my program's error message that it failed to insert the rows. Othertimes it eventually is able to insert the rows, but on the edit form it can take 30 seconds to change one field on a row and try to go to the next row. During that delay, the main menu form often pops up in front so they have to get it out of the way.

It never happens when only one person is connected. As soon as the second is connected all this slowness and failing happens. Autocheck was okay, and I did a reload. Do you think an "unload" is in order? What else could cause this incredible slowness and failing? I'm not a network or hardware expert so I'm at a loss at knowing what "settings" should be looked at.

Gosh, I HATE problems like this....

Karen

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