> Has anyone dealt with this issue and come up with a satisfactory solution?

I've got some code (somewhere, I'm not sure where) to do the name part of the
processing.  However, I think most automated order entry systems deal with this
problem by simply converting to all UPPER CASE.  You'll notice on many web
ordering systems that after you carefully type in your name and address with
proper casing that when you review the information it has been upper-cased.
--
Larry

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