I am trying to replace a dot matrix label job with one running in RB7. I want to use the same labels, which go through the laser without problem. These labels are continuous feed, 5.75 inches wide and 3 inches long. The usual number of labels to print is 7. The idea is that the user will tear off and feed in a strip with the correct number of labels on it.
I set up the label fine and tried it on the customer's IT department color laser printer. After removing the label I managed to lose inside the printer, it appeared the formatting was correct. However, when I tried it on the user's HP 1320, I can't seem to get it to recognize the fact that I want to use the custom paper size of 5.75 by 3. The labels appear on the screen in the preview correctly and I can print them. They print as though on standard paper. After the print, when I return to the preview (not having regenerated the report!) the layout has changed to reflect the standard paper size. Using the printer properties, I tried to ensure that there was a custom paper size matching my requirements. Unfortunately, this printer has a minimum 5 inch length for custom forms. So I created a 5.75 by 6 inch form, figuring I'll handle the duplication of the label (all labels are the same) in code. I still can't get it to come out correctly. Can anybody provide me with a cookbook set of instructions for getting 5.75 by 3 inch continuous feed labels to print on a laser? -- Larry
