[RBG7-L] - Re: Problems installing Update 80.30421

[dgallup]

Hello Nancy, Did you get the info? Dave Gallup Weber, Nancy wrote: I am new to this list. Could someone please provide me with a copy of Razzak's email of 4/7/2005 to Dave Gallup re: un-installing RBG7? Thanks, Nancy Weber Director of Project Management / Purchasing 937-525-3031 x5241 -----Original Message----- From: rbg7-l@rbase.com [mailto:rbg7-l@rbase.com] On Behalf Of James Shenk Sent: Friday, April 22, 2005 7:41 PM To: RBG7-L Mailing List Subject: [RBG7-L] - Re: Problems installing Update 80.30421 Razzak, Thanks for your suggestion. I tried once without renaming the file, and that did not work. I tried again downloading into a new directory and renaming the file. The results are about the same as before. Rbase will start, but it takes a very long time to get it going. It definitely kills the mouse cursor (I'm using a Logitech wireless mouse) while it's starting. Once open, for example, if I click on help to see if it recognizes the proper build, it freezes everything. It eventually responds, but after several long minutes. When the "about" screen does finally appear, it shows the proper build. Frank van der Zwaag was kind enough to provide me with a copy of your email of 4/7/2005 to Dave Gallup re: un-installing RBG7. Does it sound as if this would be the appropriate next step, and, if so, will it work with my original discs for v.7.0? Do you think that this could be caused by something else? All of my other programs seem to operate as before. As a non-programmer (I'm only a lowly engineer, and a retired one at that) I really appreciate your help and that of the list. Best regards, Jim Shenk -----Original Message----- From: rbg7-l@rbase.com [mailto:rbg7-l@rbase.com]On Behalf Of A. Razzak Memon Sent: Thursday, April 21, 2005 9:00 PM To: RBG7-L Mailing List Subject: [RBG7-L] - Re: Problems installing Update 80.30421 At 09:19 PM 4/21/2005, Jim Shenk wrote: The first time I tried, it seemed to download OK, but my system crashed during the installation (everything died), so I terminated and rebooted. After completing the download again, I found that I could only get R:Base started after an inordinately long period (maybe 3 or more minutes). Jim, That is the result of a incomplete/cached download. A few suggestions: 01. Clear your browsers's cache and download the update in a separate directory. For Example: MS IE | Main Menu | Tools | Internet Options ... General | Delete Files | Delete all offline content Click on [OK] Click [Ok] to close browser options 02. Download the Update 80 http://www.rbase.com/rbg7updates You may want to save the file with a different name. 03. Close all RBG7 Sessions, if opened. 04. Install the Update 80 accordingly 05. Start RBG7 That should take care of it! Enjoy the Update 80 and make sure to have fun. Very Best R:egards, Razzak. This electronic message contains information from The Ohio Masonic Home and/or its subsidiary company or endowment corporations. The information may be confidential, privileged or otherwise protected from disclosure. The information is intended to be received solely by the recipient(s) named, for use as designated in the message. If you are not the designated recipient, you are instructed not to review, disclose, copy, distribute or otherwise use of this transmission or its contents. If you have received this transmission in error, please notify The Ohio Masonic Home immediately at [EMAIL PROTECTED]; in addition, please delete your record of transmission. Sending, receiving, downloading, displaying, printing material that is harassing, fraudulent, offensive, intimidating, defamatory, or otherwise unlawful or inappropriate is strictly prohibited by The Ohio Masonic Home.