[RBG7-L] - Re: Printing Performance in Multi User Environment - V7.5

[ttc . inc]

I certainly am no network expert, but when you state that your network usage is

56%,  I believe it definitely points to a problem.  You do not mention if the 56% is when the report is running fast or when it is slow.  You may have a bad NIC in one of your PC's.  If possible, I would start by connecting one additional PC at a time and run the report on a PC known to run fast by itself and see if you can find which PC is causing the network traffic.  I would be interested to see what percent the network is using when the single PC is running and the report generates fast.  I would bet it is much, much lower.

 

Good luck!

-------------- Original message --------------

I have noticed that when printing reports with more than one user connected to a database the performance is extremely slow, reports that otherwise take seconds to print, taking minutes. (This is even when the other user is not actually doing anything.)  Scratch files are set to reside on the individual PCs, both of which are running XPP. When I look at Task Manager the RBG75 process is using only about 3% of the CPU, (system idle is the only other significant process at 97% or thereabouts). Network Utilisation is about 56%.

 

If anyone has any ideas or suggestions as to what can be done to improve this, that would be much appreciated.

 

Thank you.

 

Regards

 

 

John Docherty