John

 

This is probably a “shot in the dark” but last week I struggled with a similar problem at one of my clients.  They complained that two of the PCs on the network were taking an exceptionally long time to print and sometimes (not always) forms would take a long time to display.  I went to the site and started asking questions and found out that they had recently upgraded their network switch and most of their PC NICs to 1ghz.  Two PCs that still had 10/100 NICs were running slow, only when accessing the database. All other applications ran at normal speed. However, they did not pass as much data over the network as the database does. We determined that the 10/100 NICs were the cause of the problem.  He had an excess of 10/100 cards on site that came out of the upgraded PCs and we were able to find two 10/100 NICs that would work on a 1ghz network. 

 

The bottom line is that you could have a bad NIC or a incompatible combination of NICs like I had.

 

John

 


From: [email protected] [mailto:[email protected]] On Behalf Of John Docherty
Sent: Thursday, September 15, 2005 6:52 PM
To: RBG7-L Mailing List
Subject: [RBG7-L] - Printing Performance in Multi User Environment - V7.5

 

I have noticed that when printing reports with more than one user connected to a database the performance is extremely slow, reports that otherwise take seconds to print, taking minutes. (This is even when the other user is not actually doing anything.)  Scratch files are set to reside on the individual PCs, both of which are running XPP. When I look at Task Manager the RBG75 process is using only about 3% of the CPU, (system idle is the only other significant process at 97% or thereabouts). Network Utilisation is about 56%.

 

If anyone has any ideas or suggestions as to what can be done to improve this, that would be much appreciated.

 

Thank you.

 

Regards

 

 

John Docherty

 

 

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