Thanks everyone for the quick and thoughtful responses.  I will definitely be 
adjusting height of saddle and sliding it back a bit as a first course of 
action.  If that doesn't  help, I wanted a plan B which might be the shorter 
cranks.  Stretching more is also good advice that I will pass along.  I also 
will try to get her to experiment with riding a bit more in the middle 36 
chainring.  She handle the pain well on our 5 day GAP ride of 30 mile days, but 
I hope  I can find a way to eliminate much of her pain.  She really enjoys 
riding.  From experience, I know that minor adjustments can bring great comfort 
or discomfort, so I will start there.  It is a challenge to troubleshoot 
someone else's discomfort.
Thanks again,
Erl

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