If falls somewhere in between friction & index; if you are used to friction, these will be easy to like! If you are used to the no nonsense, right every time kind of thing you get with index shifting, it's going to be more of a harsh adjustment. I took my Clementine to a bike shop for them to a scope out/ride and they seemed to love them, which surprised me a little; they especially liked the inside the bar placement & raved about how "iintuitive" the whole set-up was!
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