I emailed Dave and asked him if he wanted me to create a new account.  He 
sent me a 'activate your account' message.  I followed that and made a 
password and all my purchase history was restored.  

Bill Lindsay
El Cerrito, CA

On Friday, November 11, 2016 at 12:27:22 PM UTC-8, islaysteve wrote:
>
> No problem accessing the new site, but like Erl, my email is not 
> recognized.  Will wait a bit to hear if they fix this before creating a new 
> account.  But the new site DOES look and feel a lot better.
> Cheers, Steve
>
>
> On Thursday, November 10, 2016 at 6:59:41 PM UTC-5, WETH wrote:
>>
>> Tim 
>> I had the same experience-my email is no longer in the system so I cannot 
>> reset a password! Annoying! I just placed an order on the old site, so I 
>> know I am using the correct email.  I guess I will have to call Riv to sort 
>> it out.
>>
>>

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